Terms & Conditions

Reservations:

All reservations are based on a vehicle group and not a certain model. In case of no availability for a confirmed reservation, our company reserves the right to offer a vehicle of bigger category to the customer with no extra charge.

Driver:

Minimum age for rent a car or scooter is 21 years old and for rent an ATV is 23 years old.

Driver’s License:

The Driver is required to have and display a valid drivers’ license issued at least a year ago. Citizens of EU countries, USA, CANADA, UK, AUS are required to have their regular drivers’ licenses, from all other countries is required an international driving license.

Traffic Violations – Fines:

Traffic violations and fines are borne by the renter.

Minimum Rental Charge:

The minimum rental charge is one day.

Fuel:

The renter is obliged to return the vehicle with the same amount of fuel as it had when collected. In the case of returning the vehicle with less fuel, the renter will be charged with the fuel difference. No refunds are issued for vehicles returned with more fuel than when collected.

GPS:

The extra charge for GPS is 7€/day and the availability is upon request.

Child Seat:

There is no extra charge for child seats and the availability is upon request.

Additional driver:

Additional driver/drivers are free of charge. For all additional drivers applies the same policy that applies for the main driver regarding age, driving license etc.

Kilometers:

Our prices include unlimited kilometers.

Cancellations:

  • If you wish to cancel your reservation you have to send a cancellation notice email to info@xdreamrental.com and receive an answer that we received your cancellation notice.
  • If we receive the cancellation notice up to a week (7 days) prior to the due pick up date and time then there are is no cancellation fee.
  • If we receive your cancellation notice from 24 hours up to 7 days prior to the due pick up date and time then the cancellation fee equals to one-day rental.
  • If we receive your cancellation notice up to 24 hours prior to the due pick up date and time or if you fail to collect the vehicle “No Show”  then there will be no money return.

 

After hours delivery – collection:

For delivery or collection from 07:00 until 08:00 and from 22:00 until 23:59 the extra charge is 10€.

For delivery or collection between 00:00 until 06:59 there the extra charge is 30€.

Out of station deliveries – collections:

Deliveries – collections out of the station will have an extra charge that will depend on the place of the delivery.

Insurances:

Our vehicles are insured against third party damages excluding a) Driver and passengers b) our vehicle.

Road Accident:
In the case of a road accident, you have to inform immediately our company and also the police. The police report is mandatory. Without a police report, the renter takes full responsibility. In case of an accident due to the renter’s liability, the renter has the obligation to pay to our company a non-refundable fee to cover administration expenses and the cost for repairing the damage to the vehicle.